DocsHelp
FAQ
Short answers to the questions we get most.
What is Loudscene?#
Loudscene turns your website into animated, on-brand videos. Paste a link: we read your brand, write the story and animate it in 16:9, 9:16, 1:1 and 4:5, and every word stays yours to change in the browser.
How is this different from other AI video tools and templates?#
Each video is written as code for your story, in your real colours, fonts and logo, not a template with your logo pasted in. Every scene is checked for overflow, size, overlap and contrast before you see it, and the preview runs the same code as the final render.
What do I need to start?#
A link to your website. We take the colours, fonts, logo, product shots and words from it, and you can adjust all of it in your brand kit. No card needed to start.
Which formats do I get?#
16:9, 9:16, 1:1 and 4:5, all from the same video: the layout re-flows for each format instead of being cropped. Exports go up to 720p on Free, 1080p on Creator and 4K on Pro and above.
Can I edit the video?#
Yes. Every word, number and colour is a field you can change for free, with an instant preview. For bigger changes, ask in chat: each plan includes chat edits per video (10 on Free, up to 100 on Agency), and past them one credit buys 10 more.
What does one credit cover?#
One version of a video up to 60 seconds, rendered in every format you pick. Longer videos use one credit per started minute, and if a render fails on our side, its credit comes back automatically.
Is the first video free?#
Yes. The first video of every new account exports free, in 1080p, with no watermark. After that the Free plan includes 1 video a month at 720p with a small watermark.
Who owns the videos? Can I use them commercially?#
You own what you bring (your text, logo, images and facts) and the videos you make with it, so you can use them for your business. Our engine and built-in stories stay ours and are licensed to you for use in your videos.
Can I cancel anytime?#
Yes, from Billing. Your plan runs until the end of the period you paid for. Plan credits reset each period; credit packs stay valid for 12 months.
Do you have a plan for crypto projects?#
Yes, Crypto Pro: 30 videos a month, 2 seats, crypto story templates, the Telegram bot, review links for your team or community, translations and 4K export.
Do I need to know how to animate or code?#
No. You paste a link, pick a story or write a brief, and change words, numbers and colours in fields. The chat handles structural changes. The code is there for developers who want it, through the API.
Can I use my own music or voice?#
Yes. Upload your own track instead of the generated music. Voice-overs use a library voice, or a cloned voice on Pro, Crypto Pro and Agency with the speaker's recorded consent.
Does loudscene post to my social accounts?#
No. loudscene never posts for you. The calendar and the export pack prepare the files and the text for each network; you post them.
Is there an API?#
Yes, on the Agency plan: a REST API with webhooks, an MCP server for AI agents and a command line.