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Webhooks

Get told when videos are generated, renders finish and comments arrive.

Webhooks send an HTTPS request to your server when something happens in your workspace, so your tools can react without polling.

Events#

EventWhen
video.generatedAn AI generation finished and the video is ready to edit.
render.progressA render started, and at every 25% of its progress.
render.completedA render finished; the payload carries the MP4 and poster URLs.
render.failedA render failed (its credit is refunded automatically).
comment.createdSomeone commented on a video, in a team thread or through a review link.

Adding an endpoint#

  1. 1

    Open Settings → Webhooks

    Workspace owners and admins can add endpoints. Webhooks are part of the Agency plan.

  2. 2

    Enter an https URL and pick events

    The address must be public; private and local addresses are refused.

  3. 3

    Copy the signing secret

    It is shown once. Use it to check that requests really come from loudscene. You can rotate it later.

  4. 4

    Send a test

    Send test posts a signed ping event and shows what your endpoint answered.

Without writing code#

Any tool that accepts an incoming webhook URL (automation platforms, chat tools with incoming hooks) can receive these events. Checking the signature is recommended wherever the tool supports it.